Privacy Policy

How Frontline Energy Solutions collects, uses, and protects your information when you visit our website or request service.

Overview

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and communications related to scheduling services, requesting a free energy audit, or contacting our team.

Information

What We Collect

We may collect information you provide directly, such as your name, email address, phone number, service address, and details about your request. We may also collect limited technical data such as IP address, device/browser information, and pages visited to help maintain and improve the site.

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How We Use Information

We use the information we collect to provide services, respond to requests, and improve your experience.

Provide quotes and service

To schedule appointments, perform energy audits, provide estimates, and deliver insulation, HVAC, electrical, and related services.

Respond to inquiries

To reply to messages, calls, and form submissions, including follow-ups about your request.

Send service updates

To communicate about appointment confirmations, changes, and important service-related notices.

Improve our website

To understand site performance, troubleshoot issues, and improve content and usability.

Security and fraud prevention

To protect our website, users, and business from suspicious or harmful activity.

Legal and compliance

To comply with applicable laws, regulations, and lawful requests.

Sharing

When We Share Information

We do not sell your personal information. We may share information only as needed to operate our business and provide services.

Examples include sharing with service providers who help us run our website, scheduling, communications, or analytics; or when required to comply with law, protect rights and safety, or respond to lawful requests. Any service providers are expected to handle information responsibly and only for the purposes we specify.

Contact Us
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Your Choices

Cookies and Preferences

We may use cookies and similar technologies to help the site function, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings and may be able to disable some tracking features.

Browser cookie controls

Opt out of marketing emails

Request access or deletion

Update your contact details

Schedule a Free Energy Audit

If you have questions about this policy or how we handle information, contact us and we’ll help.

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Office: 62 Ransier Drive, West Seneca, NY 14224
Admin Office: 567 Exchange Street, Buffalo, NY 14210